Privacy Policy
Effective Date: December 18, 2024
Introduction
Chesstar ("we," "our," or "us") respects your privacy and is committed to protecting the personal data of users who engage with our games, websites, software, and services ("Services"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our Services, you agree to this Privacy Policy.
Information We Collect
1. Automatically Collected InformationWhen you use our Services, certain information is automatically collected, including:
○ Device Information: Device model, operating system version, hardware specifications, VR movement data (for games).
○ Session and Usage Data: Session duration, interaction logs, gameplay progress, crash data, and performance analytics.
○ Identifiers: Device ID, player ID, IP address, and other unique identifiers.
○ Data You Provide to Us
○ Account Information: Email address, username, and other details provided during account creation or subscription to newsletters.
○ Contact Forms or Support Requests: Information shared when contacting us through our website or other platforms.
○ Third-Party Tools and ServicesOur Services may include integrations with third-party tools, which may collect additional data for analytics, crash reporting, and other purposes. These third-party services include:
○ PlayFab: User IDs, system details, hardware specifications, session data, and gameplay actions.
○ Platform-Specific Tools: Unity Analytics, Oculus, Viveport, and Steam.
For more information, please review their respective privacy policies:
● Unity: Privacy Policy
● Oculus: Privacy Policy
● Viveport: Privacy Policy
● Steam: Privacy Policy
How We Use Your Information
The information we collect is used to:
● Operate and improve our Services, including performance and stability.
● Enhance user experience with personalized content and features.
● Monitor and analyze usage trends for optimization.
● Respond to support requests and provide technical assistance.
● Comply with legal obligations.
Sharing Your Information
We do not sell your personal data. However, your information may be shared in the following circumstances:
1. Service Providers: With trusted third parties who provide analytics, crash reporting, hosting, or other support services.
2. Legal Compliance: When required to comply with legal obligations or protect our rights.
Your Rights and Choices
You have the following rights concerning your personal data:
● Access and Correction: Review and update the personal data we hold about you.
● Data Deletion: Request the deletion of your personal data.
● Data Portability: Obtain a copy of your data in a structured format.
● Objection to Processing: Object to specific uses of your data.
To exercise your rights, contact us at contact@chesstar.com. We may request proof of identity to verify your request.
Data Retention
We retain personal data only for as long as it is necessary to provide our Services and for legitimate business or legal purposes.
Security of Your Information
We implement industry-standard security measures to protect your personal information. However, no system can guarantee absolute security, so please use our Services with caution.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Please review this policy periodically for updates.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
● Email: contact@chesstar.com